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Issue Date:- 9 June 2008

£113 MILLION BOOST FOR MERSEYSIDE

A record number of businesses across the region accessed Business Link Northwest’s service in its 1st year of operation, adding £113 million to the wealth of Merseyside’s economy, according to figures released by the organisation.   Business Link completed a restructuring in the North West in April last year, when the resources of the 5 sub-regional Business Link offices in the North West were amalgamated to create Business Link Northwest. The new streamlined organisation has cut down on administrative overheads and has focused on providing a greater level of local face-to-face support to help businesses thrive.  The overhaul has created a more cohesive service for Merseyside’s businesses and a clear and consistent offer across the region. Over 13,750 businesses in Merseyside used the service in 2007/8, an increase of 28% on the previous year. These businesses have benefited from 24/7 support via Business Link’s website coupled with access to the organisation’s business brokers from 8am to 8pm on weekdays and 8am to 2pm at weekends and bank holidays.  In addition 1,370 companies in the county gained tailored, 1-to-1 support from a Business Link broker, double the number that accessed this service in 2006/7. This support has enabled businesses to identify areas for improvement, develop an action plan and work with specialist suppliers from the region to source relevant and effective solutions, with the ultimate aim of helping their businesses to succeed and grow.  This has been achieved against a backdrop of 90% customer satisfaction and a growing recognition of the service amongst businesses, with 71% of the region’s firms now aware of the service. The focus will now be on improving in depth understanding of how Business Link can support local businesses.

According to the figures, the number 1 issue on the business agenda in Merseyside is workforce skills, accounting for 37% of enquiries and leading to almost 2,000 local employers working with a skills broker to access free training for their staff. This was followed by 23% seeking advice to start their companies.  “We’re delighted with our achievements in our first year but crucially our greatest success has been the difference we have made to the businesses we have worked with.  Our website provides a superb 24/7 resource and our brokers bring industry knowledge and business expertise to the team; a service that’s customer focused, fit for purpose and stronger than ever.  As we move through 2008/9 we’ll strive to build on this strong foundation, providing free-to-use, quality and impartial advice and support to enable our customers to build better businesses.”  commented Peter Watson, Managing Director of Business Link Northwest.

Mark Hughes, NWDA’s Executive Director of Enterprise and Skills, said:- “It has been a busy and successful first year for Business Link Northwest. The regional business support service is now aligned with the Regional Economic Strategy and is providing businesses with a consistent and high-quality service. We have a more efficient service with high awareness levels, the next job will be to ensure we have a higher understanding level of what Business Link can do for businesses in the region.  We are currently looking to guide progress towards an ‘enhanced Business Link’ service which will provide all business Information, Diagnostic and Brokerage activity in the Northwest, making it even easier for businesses to access support in our region, whilst also ensuring the Northwest is leading the way on the government’s Business Support Simplification agenda.”

Liverpool based charity, All Together Now has found Business Link Northwest’s support invaluable in launching and developing its publication aimed at people with disabilities and their families and friends.   Former journalist and All Together Now creator, Tom Dowling says:- “Once I’d made the decision to launch a magazine I had no idea where to start with the business side of things. My Business Link broker was very positive and enthusiastic from day one and was always on hand to offer support and advice. Even now it’s great to know I can turn to them if I need any business advice.  It was a life changing step for me and I was glad to have my Business Link broker there to help me through all of the business elements such as tax and legal issues so I could focus on getting the magazine right. I’d recommend Business Link Northwest to anyone thinking about starting their own company, or to existing business owners in need of advice or extra support.”

If you think Business Link Northwest could help your business call 0845 00 66 888.

DON’T GO WITHOUT YOUR CARD!!!

HOLIDAYMAKERS should make sure they have a card that entitles them to free medical treatment across Europe.  In 2006 the European Health Insurance Card (EHIC) replaced the old E111 form needed to get medical treatment in the EU.

The warning from local Euro-MP Chris Davies comes as a Department of health survey has revealed that half of people are not aware the EHIC has a 3 year shelf life, and many don’t even know about the new card. 

The EHIC is credit card style pass that gives EU citizens access to all forms of health care when travelling in Europe.  The new EU card extends the type of medical treatment that can be given and means that cardholders can go straight to any local doctor if they fall ill without first registering with local authorities.

All UK citizens can apply for the new health card by picking up an EHIC form at their local Post Office, but Chris Davies warns that applications are taking up to 21 days to process. He wants holidaymakers to leave plenty of time.

He said:- “This is a good example of the EU at its best, extending services, getting rid of red tape, and making it easier for travellers to get treatment easily if they fall ill anywhere in Europe.  Local holidaymakers with a card should check the expiry date, and those without a card should apply in plenty of time.”

The Liberal Democrat Euro-MP had 1st hand experience of the card when on holiday in France earlier this year.

He said:- "My family made use of the new medical card earlier when my daughter had an accident and needed hospital care. It was a great relief to be able to produce it from my pocket and find that the bill I was eventually given amounted to just a couple of euros for incidentals."

The scope of treatment has been extended so that all EU citizens will be entitled to ‘medically necessary’ care as opposed to the previous narrower limitation of emergency care. This is expected to make it easier for chronically ill people, for example those with diabetes or in need or dialysis, to holiday abroad.  

DEMAND FOR TIMBER FRAME HOUSES ON THE RISE DESPITE DIFFICULT MARKET

THANKS to the continuing demand for low carbon homes, the number of timber frame homes being built has risen again for the 9th consecutive year, according to the Interim Market Report published for members of the UK Timber Frame Association (UKTFA).

The market share for timber frame construction now stands at just over 22% of all new housing, In contrast to the overall decline in housing starts last year (predicted to be about 4.4% lower than 2006), timber frame home building is estimated to have grown by 3.3% in 2007.

Results from the survey conducted among UKTFA members earlier this year reveal that more than 54,400 timber frame homes and commercial units were built in 2007. Timber frame housing of up to two storeys increased by 11%, while there was a 28% increase in the market for timber frame commercial buildings.  Adding the value of commercial timber frame construction to housing, industry turnover in 2007 increased to £601 million, up 10% on 2006.

Stewart Dalgarno, Chairman of the UKTFA, says:- “The timber frame industry in the UK has shown its strength, resilience and maturity in 2007.

Despite a difficult time for homebuilding and the housing market, timber frame manufacturers, through the aggregation of their own forecasts, clearly believe that the market will continue to grow in 2008 and beyond.

This confidence comes from timber frame’s ability to comply with, and often exceed, the current and future requirements of Building Regulations and the low carbon aims of the Code for Sustainable Homes.

We believe the popularity of timber frame will continue to grow because of this ability to offer home builders and developers cost-effective compliance with these requirements."

Timber frame continues to be the fastest growing method of construction in the UK. It delivers high build quality, a faster and more efficient construction process and has an inbuilt natural advantage in sustainable construction, it’s the most environmentally friendly commercial building material available.

A comprehensive market report will be published for UKTFA members in the autumn.

This will include more detailed information on the performances by country and region, with details on the trend of private and social housing and developments by type of dwelling.

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