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Issue:-
30 September/1 October 2009
BRITAIN’S HOME’S PLAGUED BY OVERSEAS CALLERS
ALMOST 33% of all nuisance and
sales calls made to British households each year originate from call
centres based overseas, according to a recent survey. The Call
Prevention Registry has revealed that 31% of the 1.5 billion
unwanted calls made to the UK originate from foreign-based companies
targeting British households to sell their products and services.
Unwanted sales and nuisance calls have been at the forefront of
consumer consciousness for a number of years, with many of us being
on the receiving end of a sale’s call by someone trying to sell us a
new kitchen or mobile phone package, for example, which promises to
save us money and then some. While these have traditionally been the
biggest bug bear for British phone owners, they pale into
insignificance when compared to calls received from overseas
companies.
According to the survey by the Call Prevention Registry, the UK’s
leading anti-nuisance calls service provider, more than 465 million
unwanted sales calls are made to UK consumers every year. And the
problem seems to be getting worse.
“With so many UK companies
increasingly outsourcing elements of their business overseas notably
to India, it comes as no surprise that the majority of nuisance
calls received by British consumers should come from different
countries.The UK
continues to be a prime target market for many companies both in the
UK and elsewhere. And as the trend for outsourcing continues to rise
we anticipate that the volume of foreign-based calls will also rise
for the foreseeable future,” says Paul MacKenzie-Cummins, head of public
relations for the Call Prevention Registry.
Call Prevention Registry has the highest success rate in blocking
nuisance and unwanted sales calls than any other service provider in
the UK and is the only organisation that can block calls from sales
companies based overseas as well as the UK.
British pensioners regret not having had more romance
MANY British
pensioners would change their love lives and would have had less
children if they could turn the clock back, according to a new poll
by Intune, the financial products and services provider owned by Age
Concern and Help the Aged.
When quizzed on the things they would have done differently if they
could start all over again, people aged 60+, revealed that 21% would
have had more romance and 11% would have gone a step further and
married someone different with the benefit of hindsight. Women are
more likely to be fed up with their husbands, with 16% wishing they
had married somebody else. In addition, 6% would have also had fewer
children.
Furthermore, it appears they are disillusioned with the UK and
wished they had put down roots elsewhere, with 19% saying they would
have moved abroad if the could have their time again and 41% saying
they wished they had travelled more. Many also wish they had
stayed longer in education (34%) or chosen a different career (20%).
Only 14% were completely content with all of their key life
decisions.
According to Mark Gettinby, Director of Financial Services at Intune:-
“Many people have regrets about the past. But it’s important
to remember that it’s never too late to make changes. Reaching
retirement doesn’t mean life has to slow down and many of our
customers think that it is when all the fun starts. They travel more
than ever and set off on new adventures. Intune ensures that
older people are not restricted in the things they want to do such
as making sure our travel insurance doesn’t have an upper age limit,
unlike 97% of travel insurance policies. And as for romance, it is
heartening to hear that most married people over the age of 60
wouldn’t have chosen someone different.”
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