NEW PLEASURELAND IS A KNOCKOUT!

THE International It’s a Knockout came to town last weekend and hundreds flocked to New Pleasureland to join in the excitement.

New Pleasureland put the fun back in to fundraising by hosting It’s a Knockout against the backdrop of a Big Family Picnic week-end on Saturday, 17 July and Sunday  and 18 July 2010.

The teams taking part in the It’s a Knockout had a great deal of fun whilst raising much needed funds for the Intensive Care Unit and Queenscourt Hospice. 

The Big Family Picnic weekend included the zany Crazy Bears, a DJ show, strongman competition, dance shows and a dumb bell lifting competition.

As the spectacle drew to a close, New Pleasureland owner Norman Wallis commented,- “We have worked hard over the past couple of years to provide a special, leisure experience for Southport that people come from far and wide to enjoy and it is wonderful to see so many people here today doing just that today. I know how important it is for charities like Queenscourt Hospice and the Intensive Care Unit to keep on fund raising and we are delighted to have been able to host this great event and help  at the same time. I just want to thank everyone for their commitment and hard work.”

The search is on for the North West customer service champion

DO you know someone who goes the extra mile when it comes to customer service? If so, they could be in the running for the title of Customer Champion in a new nationwide competition run by the Institute of Customer Service.

The Institute has launched the search to celebrate those who always put the customer first.  1 winner will be chosen from each of the 9 different UK regions represented by the Institute – so readers should nominate now and make sure the North West winner comes from their area! The regional winners will then go forward for the national competition.

Institute Chief Executive Jo Causon said:- “We want you to nominate someone who has gone above and beyond the call of duty for you.  Perhaps your local newsagent went to great lengths to order in your favourite magazine, or your mobile phone operator was really helpful in investigating a query on your bill. All of these unsung customer service champions have a chance to be recognised in the awards.”

Nominations can also come from employers or colleagues of someone who excels in customer service. “It’s a great way of showing appreciation to your teammates or staff members for the effort they put in.”  Jo Causon added.

Visit nationalcustomerserviceweek.com before 31 August 2010 to make your nomination. Winners will be announced during the Institute’s National Customer Service Week, which takes place from 4 October to 10 October 2010.

Regional winners will receive a choice of experience gifts up to the value of £150, while the person who nominated them will be given £50 shopping vouchers. The overall national champion will be treated to a weekend break.

The Institute of Customer Service will choose regional winners from the East Midlands, Ireland and Scotland, London and East, London and South East, the North East, the North West, the South, Wales and West and the West Midlands. A national Customer Champion will then be crowned.

The Institute of Customer Service is the professional body for customer service, with more than 350 organisational members from the private, public and third sectors, as well as over 7,000 individual members. The Institute works with organisations to raise their service standards, while it supports individuals to develop their skills and achieve professional recognition.

For more information about the awards, which are open to members and non-members of the Institute website or call the Institute of Customer Service on 01206 571716.  To learn more about the Institute, visit:- Instituteofcustomerservice.com.