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Issue:- 24 May  2012

Hospitals discharging homeless people onto the street

MORE than 70% of homeless people are being discharged from hospital back onto the streets, damaging their health and costing the NHS money, a report indicates.  The Hospital Discharge Project at Arrowe Park Hospital in Wirral features as an example of good practice in the report, which has been backed by Paul Burstow, Care Services Minister, during a visit to a hospital in London.  The report, from Homeless Link and St Mungo's, has found that NHS staff can improve health outcomes for homeless people and save the NHS money by ensuring all patients have somewhere appropriate to stay when they are discharged from hospital.  Improving Hospital Admission and Discharge for People who are Homeless comes from an in-depth study of 85 homeless people, hospitals, local authorities and homelessness agencies and is a guide on the treatment of homeless patients. Best practice advice for hospital staff includes:-

NHS hospitals must identify people who are homeless or at risk of becoming homeless: frontline staff need to ask the right questions to find out if a patient is homeless or at risk of homelessness.

NHS staff should involve key partners immediately, eg hostels, outreach teams, local authority housing teams: every ward should have access to the homeless persons' database and a list of up-to-date local homelessness agencies, and should notify these contacts when they admit someone who is homeless to avoid them losing their tenancy.

Local authorities, NHS and the voluntary must sector must work together: finding appropriate housing for homeless people will reduce readmissions to A&E, improve patient experience and save the NHS money.

Commissioned by the Department of Health, the report was produced to inform the National Inclusion Health Board and delivers the Ministerial Working Group on Homelessness commitment to identify what more must be done to prevent people at risk of rough sleeping being discharged from hospital without accommodation.   Some homeless patients who took part in the study reported having a more positive experience. Many of these were at hospitals with dedicated homelessness teams, such as Arrowe Park Hospital in Wirral, and University College Hospital (UCH) in London.  The Hospital Discharge Project at Arrowe Park Hospital was set up in response to a concern that homeless patients were being discharged with little support, resulting in poor health outcomes, prolonged homelessness and increased costs to the NHS. Since it was launched, Arrowe Park has reported savings of £26,000 on No Fixed Abode episodes; a 26% reduction in the number of bed days for these cases; and a fall of 33% in the number of episodes resulting in emergency readmission within less than 28 days. The project introduced link workers to support homeless patients, and has worked to improve their discharge procedure for homeless people by:-

Ensuring homelessness is accounted for in discharge policy and procedure.

Developing a discharge protocol between the hospital and the local authority.

Raising awareness of homelessness among hospital staff.

Developing links between the hospital, community support and treatment services.

Supporting patients to appropriate accommodation when discharged.

Jointly funded by NHS Wirral and the Supporting People team at Wirral Council, the one-year pilot started in May 2010 and due to its success it has now been extended for another year. Full findings from the CHSEO analysis can be accessed at:- chseo.org.uk.  Matt Harrison, Interim Chief Executive of Homeless Link, says:-"The homeless sector has been working to improve the health outcomes for homeless people for years, yet they still experience some of the poorest health in our communities.  The findings from this report are extremely disappointing. Failing to meet homeless people's health and housing needs is costly to individuals, but also to the NHS as life on the streets means they continue to be readmitted to hospital.  No one should be discharged from hospital to insecure or inappropriate accommodation, so every hospital should have an appropriate system in place to improve the health outcomes of homeless patients. We call on all agencies to take a step to end homelessness by ensuring everyone has somewhere suitable to go when they leave hospital, with support in place for their on-going medical care."

Charles Fraser, CEO of St Mungo's and a member of the National Inclusion Health Board, says:- "It is crucial that the NHS does not lose sight of its responsibilities towards those in the most parlous circumstances. This report must not only prod its conscience, but stir it into action. The hospital sector has to improve, and improve quickly, but we must not lose sight of the fact that better facilities in the community will help hospitals get their discharge practices right. There are examples of what can be done, and proposals for what else needs to be done, and the funding and commissioning system must support and enable them.  The excessive and disproportionate ill-health of homeless people should be a source of shame, and should prompt urgent steps to rectify it. This issue must not be left solely to the discretion of local commissioners, but must be a specific priority for the NHS Commissioning Board and for Public Health England in how they tackle health inequalities.  We at St Mungo's are very pleased that the minister, Paul Burstow, is able to attend the launch of the report, and we look forward to working closely with him and his officials in implementing its recommendations."

Kathy Doran, Chief Executive of NHS Wirral, said:- "This is a great example of partnership working across NHS Wirral, Wirral Council and Wirral University Teaching Hospital. It's one of a number of services in Wirral aimed specifically at improving access to health services for homeless people and is part of a local strategy to address the health inequalities caused by homelessness.  The outcomes speak for themselves and we're thrilled to see the impact this is having on improving the lives of and support available to homeless people."

Paul Bustow, Care Services Minister, says:- "We commissioned this report to expose poor practice and share best practice. What it reveals is too many hospitals simply discharging homeless people back to the streets. Patching a person up and sending them out without a plan makes no sense.  The good news is the report shows that there are hospitals doing brilliant work to join up care and support and reduce the cycle of revolving door admissions. I am challenging the rest of the NHS to learn from the best and make it the norm."

Professor Steve Field, Chair of the Inclusion Health Board, says:- "I am delighted that the government is responding positively to this report, calling for more to be done to prevent homeless people being discharged from hospital back onto the streets.  Inclusion Health is bringing partners together to identify what more must be done to better reflect the needs of homeless people in the commissioning of health services and to improve their access to and outcomes from health services. This report sets the challenge to improve hospital discharge arrangements for the homeless and helpfully provides advice on how to do so.  The level of care provided at University College Hospital is what hospital trusts around the country should be aspiring to. We will continue to challenge all parts of the health system to deliver a good service and improve health outcomes for those most vulnerable to poor health outcomes.
"

4000 disadvantaged Merseyside youths recruited to take part in Triodos New Horizons programme

YOUTH service provider Greater Merseyside Connexions Partnership (GMCP) has started the recruitment of around 4,000 young people to take part in the Triodos New Horizons programme. The scheme will help young people in Merseyside, many of whom are young offenders, have learning disabilities, or are in or leaving care. The programme is run in one of the most deprived areas of the UK where unemployment and youth crime is above average.

The scheme is unique in the way it is financed. The Triodos New Horizons programme differs from typical social services schemes, as it is funded by private sector social investors, who provide at-risk capital funding. These investors will be repaid on a payment-by-results basis only when pre-agreed educational, training and employment targets are met. This way, the project has a 3 way incentive to succeed. Firstly, investors see their money being spent on eradicating youth problems, while potentially earning a good return on their investment; secondly, four thousand individuals at risk of being NEETs* (Not in Education, Employment or Training) are given the opportunity to develop their skills and enter into work; and thirdly, taxpayers do not have to pay anything if the programme targets are not met.

Triodos Bank is the first bank in the UK bringing together private investors and government funding to invest in social enterprises on this scale. The corporate finance team acted as lead adviser on the deal and, in partnership with GMCP, raised £1.5 million of funding for the programme in the form of a Social Impact Bond. This was invested in by a syndicate of leading UK social investors including, among others, Big Society Capital, Bridges Social Entrepreneurs Fund, CAF Venturesome and the First Arc Group. On behalf of investors, Triodos will retain a role in the performance management of the three-year scheme.

GMCP, a leading social delivery organisation with over twenty years of experience in Merseyside, designed the New Horizons programme. Together with local parties they will deliver the scheme. The contract was awarded through the first round of the £30 million DWP Innovation Fund, set up by the Government to support social investment projects over three years from 2012. The projects will support disadvantaged young people and those at risk. Via one-to-one coaching, youngsters will develop the mental resilience they need to overcome their personal challenges.

Dan Hird, Head of Corporate Finance at Triodos Bank, commented:- "Triodos is pleased to have successfully structured this deal which creates a unique partnership between private sector investors and a longstanding social delivery organisation in GMCP. Our role included investor readiness advice for GMCP and the development and placement of a social impact bond which is capable of providing an attractive blended financial and social return to investors."

Kieran Gordon, CEO of GMCP, added:- "The opportunity to tap into private investment from socially minded investors has enabled GMCP to develop and deliver innovative solutions for some of the most disadvantaged young people in our area. Support for many of these young people has been severely reduced due to cuts in public funding; by making the case for investment it has enabled us to deal with problems before they become the focus of crisis measures. The partnership formed with Triodos Bank and, through Triodos, the relationship we have built with investors is an exciting and we hope a productive one in realising common goals."

Liverpool's award winning clinical scientist leading the way for excellence in research

DEREK Middleton, consultant clinical scientist at the Royal Liverpool and Broadgreen University Hospital has won the award for Excellence in Research Award at the recent 2012 Healthcare Science Awards for his dedication and achievements in clinical research for tissue typing (HLA typing) and transplantation.

Derek is a world renowned clinical scientist in the field of HLA tissue typing and transplantation, which has helped DNA compatibility testing (HLA tissue typing) and techniques for organ and stem cell transplantations to be carried out more safely and successfully throughout the world.

Derek has excelled at translating clinical research into clinical use. He is the author of over 300 publications and it was his research that established that accurate HLA tissue typing would lead to improved survival of donated organs in kidney transplants, finally convincing transplant surgeons of the necessity of HLA matching.

Derek was also the first director of an HLA laboratory to type KIR genes' these produce proteins of great importance in the regulation of the immune response; and analyse their clinical effects.  On his accolade, Derek said:- "I am honoured to receive this award and would like to thank my colleagues for their continued support and contributions developing the research for HLA typing and transplantation.  It's a privilege to receive such recognition for the achievements we have made in the research for HLA tissue typing and we will continue to strive to achieve research breakthroughs to improve compatibility and survival rates for tissue typing and transplantation."

Derek received his award from the Rt Hon Andrew Lansley CBE, Secretary of State for Health and Professor Sue Hill OBE, Chief Scientific Officer at the Department of Health.

POET PAT GETS HER HAPPY ENDING

PAT Fearon, of Liverpool, has won the 2012 Novel Prize for her book 'Aftermath'.  Her novel is a 'boy meets girl' story set against the backdrop of the Second World War. The aftermath of the title refers to an ill-conceived passionate encounter and the lasting effect it has on the characters' lives.

As her prize, Pat has had her novel published and receives 250 copies. The novel will be on sale this summer in all good bookshops.

Pat, who is a trained teacher, nurse and counsellor, drew on a wealth of personal experiences to produce her prize-winning novel. "As a counsellor you become very involved in the welfare of other people, and when the sessions come to an end you wonder how they will cope with any tragedy or unfairness they encounter in the future.  In the same way, I like to give my stories equivocal endings – the reader is never quite sure if the main characters will end up happy."

Pat is no stranger to hard work; she has been a nurse in care homes, has counselled those with alcoholism, and volunteered at the Everyman Theatre whilst working full-time. A member of the Dead Good Poet's Society, Pat also runs therapeutic writing classes at the Women's Health Information and Support Centre in Liverpool. "I've retired about 4 times!" she joked.  Although she has written several novels, this is the first Pat has entered into a competition. Having made several attempts to get published, she had become disheartened. "Then I read the United Press entry form, and thought, 'Why the hell not?'" she said. She considers herself lucky to have support and encouragement from her sons and grandchildren, and from Sarah Maclennan; co-ordinator of the Dead Good Poet's Society.  Any UK resident can enter the Novel Prize. United Press runs competitions to encourage new writers to 'have a go' at writing.  For details, call:- 0844 800 9177, or visit their website.

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