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Issue:- 7 February 2013

Make a splash at Southport hospital

SOUTHPORT hospital is offering supervised exercise classes in its very own swimming pool.

The pool is part of the North West Spinal Injuries Centre but is available for 6 sessions a week to members of the public.

Class supervisor Lin Griffiths said:- "We cater for all abilities, but the classes are ideal for people who are non-swimmers or nervous in the water.  The pool gently shelves from 3ft to 5ft deep and is kept at a constant 34C. Most of the sessions are mixed sex but we have a ladies' only class on Monday."

There is a small charge of £3 per head for each session.

Anyone interested in taking part should call:- 01704 704059 and ask for Lin or Sue Hall during the day or John Thompson at evenings and the weekends.

Consumers in the North West may be entitled to compensation

CONSUMERS may be entitled to compensation if they have lost money as a result of their dealings with the two insurance brokers the Financial Services Compensation Scheme (FSCS) has declared in default.

The FSCS is the UK's statutory compensation scheme for customers of regulated financial services firms. A declaration of default means the FSCS is satisfied the firms from Preston and Thornton-Cleveleys are unable to pay claims for compensation themselves. This paves the way for customers to apply to the FSCS for compensation. The FSCS does not charge individual consumers for using its service.

Mark Oakes, Head of Communications at the FSCS says, "The Financial Services Compensation Scheme is here to help consumers when authorised firms go bust. We have already started paying compensation in respect of this firm. However, anyone else who believes they may be owed money as a result of their dealings with the firm should contact our Initial Contact Team if they have not yet applied for compensation."

For claims relating to insurance advice or arranging, the FSCS can pay 90% of the value of a claim with no upper limit per person per firm declared in default on or after 1 January 2010. Since 2001, FSCS has protected more than 4.5m people and paid out £26bn in compensation when financial services firms went bust. It is independent and is funded by financial services firms.  The FSCS Initial Contact Team can be contacted on:- 0800 678 1100 or 020 7741 4100 or via:- email.  Further information about the FSCS is available on its website.

Pets at Home Southport welcomes introduction of compulsory microchipping

PETS at Home Southport is welcoming brand new Government legislation which will make it compulsory for all dogs in England and Wales to be microchipped by April 2016.

The new law, announced by the Department for Environment, Food and Rural Affairs (DEFRA), details that it will be the responsibility of dog owners to ensure their pet is microchipped and there will be fines for non-compliance. It will also be an owner's responsibility to keep their contact details up to date on the national microchip database.

Pets at Home Southport has been offering microchipping to its customers since 2012 and sees the service as a fundamental part of caring for pets responsibly, as well as a way of ensuring owners are less likely to go through the heartache of losing a pet permanently.

Amongst all of the 335 Pets at Home stores nationwide, there are colleagues who are fully trained in all aspects of pet care, including microchipping, making it incredibly convenient for pet owners to drop in and make use of the service.

Colleagues at the store explained that for the majority of pet owners, the 'peace of mind' guarantee is worth the associated cost.

The latest available figures show that there are 8.3million dogs in Britain and more than half have already been microchipped (Pet Food Manufacturers Associated (PFMA) survey 2011). According to DEFRA, there are roughly 125,000 stray dogs in England and Wales and roughly 6,000 healthy animals are destroyed every year because they have no permanent home.

The new legislation is also cautiously welcomed by the RSPCA, which signed a groundbreaking partnership deal with Pets at Home last year. Both the petcare retailer and charity are united in promoting responsible pet ownership, of which providing an accessible and affordable microchipping service in all stores is a key component.

Store manager David Salisbury said:- "After a long period of discussion, we're thrilled that the Government has recognised the importance of microchipping in improving responsible dog ownership. Not only will the new law give pet owners the security of knowing they can trace their dogs should they ever go missing, it will also make it easier for Police to tackle issues with dangerous dogs and negligent owners. Microchipping is a simple, relatively painless and essential procedure for ensuring the welfare of your pet. It's a fool-proof method of keeping your pet safe."

The chip is roughly the size of a grain of rice, fits under the dog's skin and contains information about its owner, making it easier for both to be reunited should they become separated for whatever reason.

At Pets at Home, when a chip is implanted, every pet is given a unique code number, which is then stored along with the owner's contact details on the UK's largest registration database, Petlog.

For more information on microchipping, please contact your local Pets at Home store.

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