Royal awards clean up!
STAFF working in the Emergency Department at the Royal have notched-up a top award for their cleaning, catering and portering services. Staff in hospital were judged to have produced:- 'consistently high standards of work' throughout the year and, as a result, were rewarded the:- 'ISS Facility Services Divisional Team Award: for 2014'. In total, 10 hospital Trusts were shortlisted for the prize; but it was the staff at the Royal who managed to scoop the honours. They showed exceptional performance during recent months even though the level of patient attendance was at its highest for more than half a decade. Audrey Reeves, general manager, added:- "This is a real honour to have won this prestigious award; making us the best hospital for cleaning, portering and hostess services. We always want the best standards for our patients so winning this means a great deal. The ISS Emergency Floor team is extremely hard working under extreme pressure to deliver outstanding service to the patients." Donna Brown, ISS divisional director, praised the team for their outstanding patient service delivery, commitment and caring approach. Especially with the immense pressures they have worked under during an extremely busy year. Donna Brown added:- "Their dedication to working in partnership with the Trust is second to none - the teams are great ambassadors for both ISS and the Royal." ISS is 1 of the world's largest facility services providers. They provide organisations of all types, shapes and sizes many facility solutions they might require. They are proud to be working in partnership with the Royal Liverpool and Broadgreen University NHS Trust, supplying all of the healthcare cleaning, catering and portering services across both of the hospital sites. Award Success - Members of the ISS emergency floor team of healthcare cleaners, catering staff and porters. Audrey Reeves holding the 'ISS Facility Services Divisional Team Award.'
