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Liverpool Lord Street
business manager takes home the 'Ray Kroc Award' for outstanding customer
service
VICKY Ellison, business manager of the
McDonald's Restaurant on Lord Street in Liverpool, has won a Ray Kroc Award, an
accolade that recognises the top performing McDonald's managers in Europe.
Vicky was 1 of only 67 McDonald's business managers in Europe (representing the
top 1% of the region) to receive the honour, which includes a cash prize and a
trophy. Vicky has worked for McDonald's for over 20 years and was awarded her
prize at the Ray Kroc Awards gala event in Prague hosted by Doug Goare,
President of McDonald's Europe.
A deserving winner of the award, Vicky 1st joined the business as a crew member
in 1994 and has since progressed to her current role of business manager. Vicky
is a hard working leader who believes in her team. She has worked in the
McDonald's restaurants in Edge Lane Retail Park and on Huyton Hey Road, which
are some of the busiest in the UK.
Winner, Vicky Ellison said:- "I considered it a huge honour just being
nominated, but to actually win the Ray Kroc award is a fantastic achievement. I
have been part of the McDonald's team for over 20 years now, and this is
definitely the highlight of my career. Winning the award wasn't just down to me,
it was definitely a team effort in my eyes. I'd like to thank all the managers
and crew members who have worked with me, as well as my manager for all their
support, as I certainly couldn't have done this without them."
McDonald's franchisees and regional staff nominated restaurant managers for the
Ray Kroc Awards to recognise their hard work, dedication, and commitment to
McDonald's and its customers. From there, a selection committee of
representatives from McDonald's Europe operations, training, and human resources
teams selected the award winners.
Tony Higdon, Operations Manager for McDonald's company owned restaurants across
Merseyside and Cheshire also commented:- "It is a fundamental part of the
McDonald's ethos, to maintain a culture that rewards and recognises top
performing employees, and there isn't a more fitting way than with a European
accolade like this. Vicky has been recognised for her outstanding results in all
areas of performance, including quality, service and cleanliness, people and
sales, and evidence of an exceptional customer experience culture within her
restaurant. I am very proud to see her going the extra mile to make each visit
special for every one of our customers."
As 1 of the largest employers in Europe, McDonald's recognises that good people
practices lead to a better customer experience and the Ray Kroc Awards are just
one of the numerous workplace initiatives McDonald's has introduced in Europe.
A job at McDonald's has also been proven to provide a real opportunity for
progression with around 90% of Restaurant Managers starting their careers as
Crew Members.
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Village Trust announces
purchase of Founder's home in Port Sunlight
Photos with thanks to Port Sunlight
Museum Collection.
THE Port Sunlight Village Trust, the
charity responsible for conserving and promoting the industrial garden village
of Port Sunlight, has announced that it has just completed on the purchase of
Bridge Cottage.
Bridge Cottage is 1 of the largest and most architecturally significant in Port
Sunlight. It is thought to have been built for the creator of the Lever Brothers
Empire William Hesketh Lever who lived there on occasion between 1893 and 1900
while his primary residence in Thornton Hough was being renovated.
Maggie Sparks Chair of Trustees, Port Sunlight Village Trust said:- "We
are thrilled to have secured the purchase of Bridge Cottage. Trustees have long
held an ambition to own the cottage and to share its rich history and heritage
with our visitors as part of the Port Sunlight Museum experience."
Bridge Cottage has been continuously occupied by someone of
important standing within the village and factory communities since 1900,
including the schoolmaster, gallery curator, an eminent Dutch scientist, and the
Lever Brothers company secretary. During the First World War it functioned as a
crèche for women working in the factory and in the 2nd World War it suffered
bomb damage after a land mine was dropped close by. More recently, the cottage
has been home to the ministers of Christ Church, until it was sold to Port
Sunlight Village Trust in July 2015.
Maggie continued:- "To turn it into a visitor experience will require
careful consideration and significant investment. It is a large 5 bedroomed,
Grade II Listed property, which has been altered, repaired and modernised over
the last 122 years by subsequent occupants and caretakers."
Paul Harris Chief Executive, Port Sunlight Village Trust said:- "In the
short term, we have decided to open the cottage to visitors as a pilot project
thanks to a small amount of grant funding from the Arts Council's Sustainable
Improvement Fund. We want village visitors and residents to help us decide how
best to use and interpret the cottage. We are also taking the opportunity to
test out some other ideas including artists' studios and an improved arts and
crafts retail offer in the village."
Paul added that:- "In the 1st Phase of the pilot project, Bridge Cottage
will open in August and September, taking in the main summer season and national
Heritage Open Days. Visitors will find out about the lives of the people who
lived in the cottage, the architects Douglas and Fordham, and building
conservation issues in Port Sunlight today, through guided tours, live
interpretation and an exhibition. They will also be able to watch village
artists demonstrating their craft and purchase some of their work."
Bridge Cottage will open on Saturday, 1 August 2015, from 1.00 to 4.00pm.
Entrance is free. For information about opening times and dates, contact Port
Sunlight Museum on:- 0151 644 6466 or visit:-
PortSunlightVillage.Com. |
