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Arriva Launches Online Lost
and Found
WITH over 100 forgotten and mislaid
items collected onboard its buses on a daily basis, the team at Arriva North
West have adopted the motto:- 'if you love it, don't lose it' to help save
customers from the heartache of leaving their precious belongings behind.
Arriva, which operates services across Southport, has received in excess of
35,000 phone calls from customers this year alone, all desperate to be reunited
with their possessions; with missing items including everything from false
teeth and umbrellas, to musical instruments, walking frames and even a few
children in prams!
Now, to ensure people are able to relocate their property swiftly and safely,
Arriva is asking those who are trying to track down their lost items to contact
them first through social media before picking up the phone.
Debra Heaton, marketing and communications manager from Arriva North West,
explained:- "If you can name it, we've probably found it on the back of a
bus at some point. We've had lonesome dogs, live ferrets, glass eyes, prosthetic
limbs, handcuffs, and all manner of weird and wonderful bits and pieces. And
whilst it sounds entertaining on the surface, we know only too well how
distressing forgetting things on public transport can be, so we really want to
make it easier for our customers to get in touch with us in their hour of need.
Our depots are full of things that need to find their rightful home, and we're
determined to help get them there, which is why we are asking people to go
online rather than phoning us, as social media really is the most immediate way
of alerting our local teams to your despair.
With more and more people using Twitter and Facebook as their favoured means of
communication, the likelihood of someone finding and posting about something
they have found onboard is quite high. And by using our special hashtag of #FindMeArriva
we can ensure that our dedicated customer service teams can monitor feeds,
respond and hopefully return lost property faster than they ever could
previously. It cuts out the middleman on the phone and reaches right out into
the local community; which is exactly where you need to be with such a tricky
task at hand."
Customers looking to relocate their lost property should contact them on both
Facebook and Twitter at:- 'NorthWestArriva' using:- '#FindMeArriva'. Alternatively, contact the
customer services team via the Live Chat facility on the Arriva website, or more detail, visit:-
ArrivaBus.Co.UK/Lost-Property.
Get your skates on for
new sports hub
A new Action Sports Hub; for
skateboarders, BMX and scooter riders; is to be officially opened in Newsham Park.
The hub is the final part of a £1.5m programme which has seen 5 wheeled
sports hubs introduced throughout the City.
Funding was allocated to projects for young people. A 3 month consultation
took place with more than 1,000 young people to ensure the right facilities
were built in preferred locations.
The results of the consultation showed they wanted the sites to be
multi purpose, suitable for skates, skateboards, scooters and BMX bikes and
be suitable for all abilities from beginners to advanced.
Sports hubs at Scargreen, Garston, Otterspool and Everton Park are already
in use.
The Mayor of Liverpool, Joe Anderson, opened the Newsham Park Hub, on Friday,
30 October 2015, at 11.30am.
He said;- "This initiative has been driven by the young people of the
City. They told us what they wanted and we have delivered it in full.
All the hubs are different; they have been individually designed and have
their own characteristics, but the one thing they have in common is that they
are proving extremely popular.
Even though it has not been officially opened the one in Newsham Park has
seen a lot of skateboarders and BMX riders trying it out and it's great that
they have been able to have a new facility in
½ term week."
The new hub has been designed and built by Canvas Spaces Limited at a cost
of £250,000.
A commercial sponsor is being sought for all the hubs to help support costs
and ensure that the sites remain attractive and popular with a regular
programme of events.
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Lancashire school named
as a Star School from Brake's Giant Walk
TRINITY St Peter's Primary School
in Formby has been recognised by Brake, the road safety charity, as one of
the Star Schools from Brake's Giant Walk (sponsored by Brantano) this June.
They have been recognised for their efforts in promoting road safety to
children, parents and in the wider community, and for their fundraising
efforts to support Brake.
Castle Lower School have already signed up to take part in the event on 2016, and are urging other schools and community groups in the region to
register now for 'Brake's 2016 Giant Walk', promoting the benefits of walking
to school and helping schools to teach road safety.
Schools can still run
their own:- 'Giant Walk' during:- 'Road Safety Week'
(23 November to 29 November 2015), or take
part in this annual event next year on Wednesday 15 June 2016. Every year
'Brake's Giant Walk' sees tens of thousands of kids learning about road safety
in their classroom, promoting the benefits of safe walking and cycling to
school, and walking for safer roads in their community.
In 2015 250 children from Trinity St Peter's took part in the walk to call
for safer roads in their community. The school held road safety talks in
class, created and displayed a banner outside their school highlighting the
importance of road safety, and initiated a parking pledge with the local
community: allowing parents to park on unoccupied driveways. The school also
raised a fantastic £341.59 to support Brake's campaigns for safer roads and
to support bereaved and injured victims of road crashes.
'Brake's Giant Walk' every year sees tens of thousands of kids learning about
road safety in their classroom, promoting the benefits of safe walking and
cycling to school, and walking for safer roads in their community. The event
involves children across the UK taking part in a walk from their school
gates to call for safer roads around their school and to promote safe
walking and cycling. The event is a great focal point for schools to teach
road safety in class using resources and advice from Brake; road safety can
be used to teach lessons on a range of subjects. Schools can use their walk
to call on drivers to slow down in their community or call for other local
road safety measures to protect children on foot and bike. It also raises
funds for Brake's work to improve road safety and care for families
devastated by a death or injury on roads, because most schools fundraise on
the day.
Primary schools and community groups can register to take part during Road
Safety Week now by clicking on
here.
To register for 2016 visit the Brake
website,
or call:- 01484 550061. Also please note that every school that takes part receives a free bumper pack of resources,
that including a banner, posters, stickers and certificates, to help them run
their walk and promote road safety on the day and year round.
Mrs Sherran at Trinity St Peter's, says:- "We were thrilled to be
named as one of Brake's 2015 Star Schools. We will be taking part in Brake's
Giant Walk again next year. We use this fantastic event to promote road
safety to children, parents and local drivers. It provides an opportunity
for the children to get involved in learning about the benefits of walking
and cycling to school, the dangers of traffic and why it's important for
drivers to slow down around schools. Brake provides support and resources to
help schools to run great lessons on road safety. Their support meant we
were able to organise and run a fun walk around the school, which included
children designing their own posters and banners to call for safer roads.
We'd definitely encourage other schools to register now to take part in
Brake's Giant Walk during Road Safety Week or in 2016."
Philip Goose, senior community engagement officer at Brake, says:- "We
are delighted to recognise Trinity St Peter's as one of our Star Schools
from 2015. Brake's Giant Walk is a great way for schools to call for safer
roads in their community for children to be able to walk or cycle without
fear or threat from traffic. Every year, as part of this great event,
schools use resources and support from Brake to run fantastic lessons across
a variety of subjects around the theme of road safety and active travel.
It's a chance to teach children about road safety and why walking is healthy
and eco-friendly, and also to call on local drivers to make a big difference
by slowing down to protect children on foot and bike. We're urging schools
to sign up now to take full advantage of the resources and support Brake
offers to help schools get involved."
3 giant reasons for schools to sign up today:-
► Learning about road safety... schools can use the event as a focal point for
running lessons about road safety. Children could learn about travel to
school around the world in geography, find out about the forces in road
crashed in science, or learn about travel through the ages in history. Brake
provides resources advice and guidance to help teachers plan lessons around
their Giant Walk.
► Slow down drivers and get kids walking...
'Brake's Giant Walk' can be used to help schools call for safer roads in their
community. The walk allows children to call for drivers to slow down and
look out for kids. Brake can help schools get publiCity through local media,
and promote the event in their newsletter or website, to get the road safety
message out.
► Help bereaved and injured families... Children can be sponsored by family and friends to take part, or schools can
run other fundraising events with advice from Brake, helping Brake campaign
for road safety and support families bereaved and injured by road crashes.
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