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National Express seeking
senior ambassadors from Southport
NATIONAL Express is launching a search
for travel loving senior citizens from Southport to review its coach services in
return for free travel.
The UK’s largest coach operator is looking to appoint a number of senior ‘travel
ambassadors’, to help review and feed back on services in return for free
coach trips around the UK.
Ambassadors will be able to take a complimentary coach journey of their choice
every month, following which they are invited to feed back their experiences
using a simple form.
Ambassadors will then be asked to comment on different aspects of their journey and
National Express will use the information to refine its customer experience.
The search has begun with the aim of having ambassadors from Southport
travelling during the summer, so they can give their perspective on some of the
top holiday destinations on National Express’ UK wide coach network.
Previously appointed National Express ambassadors Art and Anne Zarb from Oadby
in Leicester, originally appointed in 2013, have once again been selected,
having explored the length and breath of the UK by coach.
Art, 75, a former wedding photographer, and his wife Anne, 70, a retired
dressmaker dislike long car journeys but enjoy the stress free nature of coach
travel, as it enables them to sit and relax while someone else does the driving.
Art said:- “We are delighted to be appointed as ambassadors again this
year; it is such a fantastic thing to be able to travel around the country for
free on very comfortable coaches and see all sorts of places. As ambassadors
we’ve been sightseeing, we’ve gone to the beach, we’ve walked in the country –
I’d thoroughly recommend it to anyone.”
National Express UK Coach Managing Director Tom Stables said:- “Customer
engagement is absolutely key to continually improving our services and we’re
really excited to once again launch a search for senior ambassadors. Our senior
travellers are highly-valued and discerning customers making them the perfect
group to sample our services and give us their feedback. We’re really looking
forward to hearing from older customers from Southport who would like to get
involved.”
National Express offers a senior citizens coach card. Available to customers
aged 60 and over, it gives users a third off all standard coach fares, including
to airports, includes a dedicated seniors phone number and access to discounted
3rd party offers such as; restaurants, hotels; and theatre trips.
To apply to become a senior ambassador please write to National Express, stating
in no more than 150 words why you would make a great travel ambassador. Entrants
must be aged sixty and over and be willing to share their experiences.
Interested parties should apply to:-
David Wrottesley
Ambassador Competition
National Express House
Mill Lane
Birmingham
B6 5DD
UK
For more information or to book visit the
website
or call the National Express Customer Contact Centre on:- 08717 818181. |
