More choice for paying cash to the Council
RESIDENTS wanting to pay for Council services in cash
will be able to do so at more than 400 locations across the City, in a
change that is designed to provide more modern and efficient payment options
to customers.
Payment kiosks in the City Centre One Stop Shop at Municipal Buildings are
being removed in July 2017, with customers able to use the City's 57 Post
Offices or 348 PayPoint outlets in local shops instead.
As well as being more convenient for customers, it will also save the City
Council more than ₤35,000 a year in transaction costs.
Regular users of the payment kiosks will shortly see signs adjacent to the
machines to inform them about the changes. Communication will also be sent
directly to cash paying customers and information will also be provided on
the Council's website.
Assistant Director for Revenues and Benefits, Martin Jungnitz, said:-
"This is about offering people the option to pay for Council services at a
place that is more convenient to them, rather than expecting them to come
into the City Centre. We are taking steps to let those who will be affected
know in good time to enable them to plan for the changes."
The One Stop Shop at Municipal Buildings is due to move to a new location at
St John's Market in the City Centre in October, following the recent sale of
the building. |